ANNOUNCEMENTS: COLLECTION COSTS:
If obligations are not paid in full upon notification by the college, these debts may be referred to an outside collection agency and to appropriate credit bureaus. Resulting collection costs will
be added to the original debt and the student must pay these costs, as well as attorney’s fees, if applicable. Furthermore, all unpaid obligations will result in a hold on student records, diplomas, transcripts and future registration activity.
Lone Star College System MyRecords Frequently Asked Questions
1. This is my first time using MyRecords, where do I start?
2. What if I have used MyRecords but have forgotten my ID and/or password?
3. What is MyRecords?
4. Why is MyRecords not availiable after 11 p.m.?
5. Does MyRecords leave a "cookie" on my desktop to support its navigation?
6. I am getting a slow response to my queries. What is the problem?
7. How do I register for continuing education courses using MyRecords?
8. What are the qualifications to register using MyRecords?
9. Who do I contact if I have more questions, problems or need additional assistance?
- 1. This is my first time using MyRecords, where do I start?
- Registration Tutorial
Visit this tutorial to learn how to register online using MyRecords.
Search for Classes Tutorial
Visit this tutorial to learn how to search for classes online using MyRecords.
Your account will be available for use the day following your admission to Lone Star College System. It may take a few days longer for new employees to gain access.
You will need to retrieve your assigned ID and password the first time you access MyRecords. On the Home Page, in the header, select "Get ID and Password". This will take you through the process of retrieving your ID and creating a password. Your password must be 6 to 9 characters in length using both numbers and letters.
- 2. What if I have used MyRecords but have forgotten my ID and/or password?
- You can retrieve your ID and reset your password by clicking on the link "Get ID/Reset Password". You will be asked to create another password. It must be 6 to 9 characters in length using both numbers and letters. Your new password can not be the same as your last three passwords.
- 3. What is MyRecords?
- MyRecords is a Web interface that allows you to access information contained in the administrative database used by Lone Star College System.
For students:
Look up a course schedule
Search for classes
Register or Add classes
Drop classes
View your class schedule
Get information on financial aid status
Make payment via credit card
Find out about account balances
Get grades and grade point average
View an unofficial transcript
Request an official transcript
View your entire Lone Star College System record
Review your test scores
Check your progress in an academic program
Complete course evaluations
For faculty:
Post grades
Get a class roster
Get a class schedule
View advisees
View course evaluation results
Search for classes
For all employees:
Get vacation balances
Check on available sick leave
Review stipends
Access the Job Application Review (JAR)
View position summaries
- 4. Why is MyRecords not availiable after 11 p.m.?
- MyRecords is unavailable after 11 p.m. until 5 a.m. for maintenance and backups. In addition, maintenance will occasionally be performed on Sunday from 1 a.m. until 12 p.m.
- 5. Does MyRecords leave a "cookie" on my desktop to support its navigation?
- MyRecords puts a session cookie on your desktop when you log into the system. When you close your browser, the cookie is erased.
- 6. I am getting a slow response to my queries. What is the problem?
- There are a number of conditions that might affect your response time in MyRecords. Often an increase in the response time is related to traffic over the communication lines. Depending upon your location, MyRecords uses your campus Intranet, the Internet or both. The number of users on any portion of those systems will often slow the response time for everyone. Downloading large files via your institution's communications lines will drastically increase response time for all other users on the system. High levels of MyRecords use by other members of your institution also affect your response time. This is caused not only by increased user traffic, but also by the additional processing required of the institution's host machine to respond to MyRecords queries. An example of a high-use time period would be during your institution's Web registration period. You may also experience slower performance during peak usage periods for your Internet Service Provider (ISP). You should notify your IT staff if you continue to experience poor performance during non-peak usage periods.
- 7. How do I register for continuing education courses using MyRecords?
- Click here for more details: FAQs: Online Registration for Continuing Education Courses
- 8. What are the qualifications to register using MyRecords?
- For credit courses MyRecords registration is an option if you:
- Were enrolled in a course at Lone Star College System during the last calendar year, and
- Are taking credit classes with a TASP status of Exempt (E) or Passed (P), and
- Have all holds cleared.
- For Continuing Education courses MyRecords registration is an option if you:
- Pay at the time of registration using one of the following credit cards: Visa, Master Card, American Express, or Discover, and
- Have met all financial obligations to the college district.
If you do not meet the above requirements contact your college admissions office.
- 9. Who do I contact if I have more questions, problems or need additional assistance?
- You may send an e-mail to myrecords@lonestar.edu or call the System Office Help Desk, Monday through Friday between 7 a.m. and 5 p.m. at (832) 813-6600.